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Shipping & Returns Policy

Thank you for visiting Below you will find our general shipping policy for items purchased through our website:

All orders are processed within 2-3 business days, excluding weekends and holidays. If we are experiencing high demand, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.

The cost for shipping will be calculated during checkout. At the time of checkout, you will know how much you will pay for shipping and also receive a shipping timeline as to when your products will be delivered. After purchase, you will be notified via email when your order has been shipped and will also receive a tracking number.

Return Policy

When a customer receives an item, they have a period of 48 hours to initiate the return process and request a refund. Please note that Pass the Apple is not responsible if a buyer accidentally purchases the incorrect item. Items that have been modified, tampered with, or damaged by the buyer will not qualify for a refund.

If you would like to return an item, send a return request to Your request should include:

1. The reason you’d like to return the item
2. Your Pass the Apple order number, listed in your order confirmation email
3. A phone number where you can be reached

In most cases, the customer will be responsible for all shipping charges on returned items.

When Pass the Apple receives your return request, we will review your claim and send a return authorization number via email within 48 hours. Pass the Apple reserves the right to assess additional return fees on items that have been damaged or that have lost value during the purchase and return process.

Once your return is complete, a refund of the purchase amount minus any charges for which you are responsible will be credited to your account.


If you would like to cancel an order made on Pass the Apple, please contact as soon as possible. You may cancel any item that has not yet been scheduled for delivery.